User agreement

User Agreement of Happy Llama Online Store

 

1. General Provisions

1.1. This User Agreement (hereinafter referred to as the "Agreement") regulates the relationship between the Happy Llama online store (hereinafter referred to as the "Administration") and individuals or legal entities (hereinafter referred to as the "User") using the website [https://happyllama.ge/](https://happyllama.ge/).

1.2. Using the website means that the User agrees to these terms.

1.3. The Administration reserves the right to amend the Agreement without prior notice. The current version is always available on the website. The User will be notified of any changes via the website or by email.

 

2. Registration and Personal Data

2.1. To place an order, the User can register on the website or place an order without registration.

2.2. When registering and placing an order, the User provides accurate data necessary for order fulfillment.

2.3. The Administration processes personal data in accordance with the Law of Georgia "On Personal Data Protection". Detailed information is provided in the Privacy Policy published on the website, which includes data processing purposes, methods, storage periods, and User rights (access, modification, deletion of data).

2.4. The User agrees not to share their account details with third parties. In case of unauthorized access to the account, the User must immediately notify the Administration.

 

3. Website Usage Rules

3.1. The User agrees to use the website only for lawful purposes.

3.2. It is prohibited to:

- Publish false, offensive, or illegal information.

- Perform actions aimed at disrupting the website's functionality.

- Use automated scripts to collect information.

3.3. If violations are detected, the Administration has the right to restrict the User's access to the website without prior notice.

 

4. Order Placement

4.1. The User can place an order on the website by filling in the required fields.

4.2. The order is considered confirmed upon receipt of the relevant notification from the Administration.

4.3. Payment, delivery, and product returns are governed by a separate Offer published on the website. The Offer specifies return and exchange conditions.

4.4. The Administration is not responsible for delivery delays caused by third-party courier services.

 

5. Limitation of Liability

5.1. The website is provided "as is," without a guarantee of uninterrupted operation.

5.2. The Administration is not responsible for any damage caused by the use or inability to use the website.

5.3. In the event of force majeure (natural disasters, network failures, etc.), the Administration is not responsible for the failure to fulfill obligations.

5.4. The Administration is not responsible for content provided by third-party services or external links, if applicable.

 

6. Privacy

6.1. The User's personal data is stored and processed in accordance with the Law of Georgia "On Personal Data Protection".

6.2. The Administration does not disclose personal data to third parties without the User's consent, except as required by law.

6.3. The website may use cookies to improve service quality. The User can manage their use through browser settings.

 

7. Dispute Resolution

7.1. All disputes and disagreements arising from this Agreement shall be resolved through negotiations.

7.2. If a dispute cannot be resolved through negotiations, it shall be considered in the courts of Georgia under Georgian law.

 

8. Final Provisions

8.1. This Agreement comes into force from the moment it is published on the website and remains valid until revoked.

8.2. Questions and suggestions can be sent using the contact details provided on the website [https://happyllama.ge/](https://happyllama.ge/).

 

Administration of Happy Llama Online Store